5/28/2010 1:19 PM (PST)
In light of recent developments, not so favorable any more. The company was recently fined by the state of Florida and issued a Cease and Desist order for selling bogus travel insurance for six or more years. I really haven't heard too many complaints about their pricing and mistreatment of customers, but the travel insurance products were a horror. If you purchased a trip from them, and you didn't have to file an insurance claim, count yourself lucky!
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