David C.'s review of DriveTime

DriveTime

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Customer Reviews & Ratings
Complaint Posted 2/20/2016
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DriveTime Selling Undisclosed Hail Damaged Cars Fraudulent
DO NOT BUY A CAR FROM DRIVETIME !!! I purchased a 2010 Toyota Camry about 3 months ago. I will give you the short version... I had to take the car into a mechanic who immediately told me that this car had severe Hail Damage that had been BONDO'd and repainted on the trunk , car hood, doors, and corner panels and should have been Salvaged. The mechanic also stated there could be even more damage once he opened up the underside and wheel casings. Alarmed at this finding I took the car to another mechanic who also stated the car would cost to much to repair and was damaged to the point of possible Salvage Title. I took the car back to the Camelback location where I purchased it only to be told by the Manager ( Josh ) that once the vehicle leaves the lot he has nothing to do with it. I called customer service who sent me to Client Relations and was told to take the vehicle to the on site mechanic at the Camelback location. I was told there was not a mechanic available and to contact Will (Regional Mechanic Manager) Will called me and told me he has nothing to do with the issue and to call Client Relations. I spoke with man named Whitney at Client Relations who told me to get an estimate and mail it to them. LOL I then realized I was just being ran around in circles and demanded Whitney's manager. Whitney refused and stated he was the highest level that I could speak to in regards to Fraud and Contract Misrepresentation. Whitney told me his manager's name was Patrick and that he does not take calls from anyone. I am assuming this would be Patrick Littler (Managing Director) per LinkedIn. I cam currently seeking Legal Counsel that specializes in Contract Fraud and Misrepresentation. If you know of an Attorney please email me their information at superwinner1000@gmail.com . In the meantime I am reaching out to a couple different sources and will keep everyone posted. DO NOT BUY a CAR from DRIVETIME in the meantime. 2-19-16 I recevied a call from DRIVETIME offering me my 700 down payment back but not any of my payments for the last 3 months if I would sever ties with them and not purse any further actions. I DECLINED!!!
 
 
 
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Additional Business Information
Hours   Phone   (602) 903-1280 Address   2143 W Camelback Rd
Phoenix, AZ 85015
Website   Email  
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