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CALL ANOTHER SERVICE PROVIDER - DO NOT USE ECM
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LG IS CONTRACTED WITH ECM TO INSTALL WARRANTIED REPLACEMENT PARTS. I CALL ECM TO SCHEDULE A COMPRESSOR INSTALLATION AND THE FIRST THING THEY TELL ME IS THAT I HAVE TO SING UP FOR A CONTRACT WITH THEM. AFTER REQUESTING A SUPERVISOR AND EXPLAINING THAT I ALREADY PAID FOR A TECHNICIAN TO CHECK THE FRIDGE AND IT WAS ALREADY DETERMINED THAT I NEEDED A COMPRESSOR.....ECM TOLD ME THEY STILL HAD TO CHARGE ME $125.00 FOR A SERVICE TECH AGAIN....IT ALMOST SOUNDED AS IF THEY WERE NOT WANTING ME TO USE THEIR SERVICES. THEN THE SUPERVISOR SAID ITS GOING TO COST THIS AND ITS GOING TO COST THAT..YADDA YADDA YADDA....I THOUGHT TO MYSELF, THEY CAN'T EVEN DISGUISE THE FACT THAT THEY ARE A RIPP OFF COMPANY....
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