Review
Posted 1/26/2025
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1 Review
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Trustlinker since 01/26/25
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HIGHLANDS, NC
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Excellent experience, Product and Customer service.
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I know this company had issues during Covid with staffing, and product supply being delayed. It was a nightmare for a lot of companies. I have been dealing with Premium Poly Patios for over 15 years now. Buying my first poly adirondack chair back... Read More »
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Complaint
Posted 10/22/2021
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1 Review
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Trustlinker since 10/22/21
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SAN ANTONIO, TX
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Terrible terrible company
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I ordered from them and when 2 weeks had passed without shipment I inquired about it. Customer service was rude, demeaning, unhelpful, and finally cancelled my order for me but refused to refund me. They're hateful and ungrateful and just terrible... Read More »
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Complaint
Posted 7/16/2021
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1 Review
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Trustlinker since 07/16/21
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LEAWOOD, KS
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Failure to deliver or respond
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Placed order 3-18-2021 for balcony table. Even though not even available to ship, was immediately charged, which is unusual. Most companies I deal with charge when item available.
Received emails that product was delayed.
Just last week receiv... Read More »
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Complaint
Posted 6/3/2021
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1 Review
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Trustlinker since 06/03/21
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LONGPORT, NJ
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Sent me wrong order
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I ordered white polywood and they sent me black, and the wrong stuff! I now have a giant pallet of furniture sitting in my garage and am unable to get ahold of anyone at this company. Chat is never available and their phones are not on. I've been... Read More »
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Complaint
Posted 11/9/2020
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1 Review
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Trustlinker since 11/09/20
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LITTLETON, CO
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PATHETIC
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This used to be a great company with great customer service, but no more. I ordered in April and they did not fulfill my entire order. I have written their "HELP DESK" seven times and they are still MIA. Sad really, COVID just isn't a good enough... Read More »
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Complaint
Posted 10/13/2020
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1 Review
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Trustlinker since 10/13/20
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MEDFORD, MA
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Review
Posted 9/27/2020
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1 Review
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Trustlinker since 09/27/20
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EAST BERLIN, PA
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Customer Service VERY slow to reply
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I am pleased with the final product -- but became very frustrated with the delays in response time from customer service. Website said 2-4 weeks delivery expected during COVID times. 6 weeks passed and I called (they were not taking calls -- you h... Read More »
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Complaint
Posted 9/15/2020
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1 Review
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Trustlinker since 09/15/20
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POTWIN, KS
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Premium poly patios Millersburg Ohio
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Everything Cheryl wrote is 100% correct. I ordered a swing in April 2020, paid $1,600. September 15, 2020, I still have not received my swing. They do not reply to emails and you cannot reach anyone by phone. I also have contacted the attorney gen... Read More »
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Complaint
Posted 9/3/2020
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1 Review
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Trustlinker since 09/03/20
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ALLENDALE, MI
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Review
Posted 2/22/2019
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1 Review
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Trustlinker since 02/25/18
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LOS ANGELES, CA
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Best price and excellent selection of furniture
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I ordered a polywood chairs from Premium Poly Patios. It was the exact replacement part that I needed. Shipped out immediately and fast delivery. I'm extremely satisfied with this company. I would highly recommend Premium Poly Patios to others. Read More »
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Review
Posted 1/27/2019
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5 Reviews
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Trustlinker since 06/01/16
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DALLAS, TX
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Honest service and good prices
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Just bought our new luxcraft patio furniture from Premium Poly Patios and it's absolutely beautiful. Salesman was very helpful. We are getting our set delivered next day. I would highly recommend Premium Poly Patios to my friends and family. Read More »
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Review
Posted 1/25/2019
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1 Review
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Trustlinker since 12/06/17
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SALT LAKE CITY, UT
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Review
Posted 1/24/2019
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1 Review
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1 Profile View
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Trustlinker since 10/16/17
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LAKEWOOD, CA
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Very good customer service!
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We purchased breezesta patio furniture about 02 years ago from Premium Poly Patios, and it still looks good! Great selection of trex patio furniture!! Very good customer service! I would highly recommend Premium Poly Patios to my friends. Read More »
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Review
Posted 1/23/2019
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1 Review
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Trustlinker since 09/19/17
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SAN DIEGO, CA
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Good Quality furniture!!
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We bought our berlin outdoor furniture in 2017 and still love it! It has held up through the years! We just brought luxcraft outdoor furniture. Quality furniture!! Highly recommend Premium Poly Patios to my friends. Read More »
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Review
Posted 12/28/2018
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1 Review
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Trustlinker since 12/03/17
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WOODLAND HILLS, CA
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Great service and top quality furniture
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Overall a nice experience. Great service and good quality furniture. I recently moved into a new home and needed a eagle one furniture and luxcraft outdoor furniture. My luxcraft outdoor furniture is great and super comfy. Will Definately do busin... Read More »
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Review
Posted 12/24/2018
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5 Reviews
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Trustlinker since 09/29/16
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JUPITER, FL
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Review
Posted 12/22/2018
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3 Reviews
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Trustlinker since 10/04/16
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ALBUQUERQUE, NM
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Review
Posted 11/27/2018
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1 Review
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Trustlinker since 06/15/18
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SANTA MONICA, CA
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Review
Posted 11/26/2018
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1 Review
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Trustlinker since 09/19/18
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SAINT GEORGE, UT
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Superb Customer Service!
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I ordered a berlin gardens outdoor furniture and it was delivered very quickly. The delivery men were very professional. The quality is great and I will definitely be ordering from here again when I'm in need of another furniture purchase. The ent... Read More »
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